Global Certificate in Public Speaking: Navigating Difficult Conversations

Name: Global Certificate in Public Speaking: Navigating Difficult Conversations
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The Global Certificate in Public Speaking: Navigating Difficult Conversations is a comprehensive course designed to empower learners with the essential skills needed to excel in their professional careers. This certificate program focuses on enhancing communication and public speaking abilities, with a particular emphasis on managing challenging discussions.

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In today's fast-paced, globalized world, effective communication has become a critical requirement for career advancement. The ability to navigate difficult conversations confidently and professionally is highly sought after in various industries, making this course increasingly relevant and valuable. Throughout the course, learners will develop a strong foundation in public speaking, active listening, and conflict resolution techniques. They will gain practical experience in preparing for and conducting difficult conversations, as well as strategies for maintaining positive relationships in the workplace. By completing this certificate program, learners will be equipped with the skills and confidence needed to succeed in their careers, making them better communicators, collaborators, and leaders.

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تفاصيل الدورة

• Understanding Difficult Conversations: Defining Key Terms
• Preparing for a Difficult Conversation: Research and Planning
• Building Rapport: Establishing a Connection in Tense Situations
• Navigating Emotions: Managing Yours and Others'
• Communication Styles: Identifying and Adapting to Them
• Active Listening: Hearing and Understanding the Other Perspective
• Empathy and Compassion: Fostering a Positive Dialogue
• Diffusing Conflict: De-escalation Techniques
• Delivering Tough Messages: Tact and Diplomacy
• Post-Conversation Follow-up: Ensuring Clarity and Next Steps

المسار المهني

The **Global Certificate in Public Speaking: Navigating Difficult Conversations** is a valuable certification for professionals seeking to enhance their communication skills. This chart highlights the distribution of professionals who can benefit from this certificate across various sectors in the UK. - **Managers** (25%): Effective communication is crucial for managers to lead teams and make strategic decisions. A public speaking certification can help managers better articulate their ideas and navigate challenging conversations with employees or stakeholders. - **HR Professionals** (20%): HR professionals facilitate communication between employees and management. They require solid public speaking skills to address various workplace issues, train employees, and mediate conflicts. - **Healthcare Professionals** (15%): In healthcare, clear communication can save lives. This certification can help healthcare professionals communicate effectively with patients, families, and colleagues, ultimately improving patient care. - **Educators** (10%): Educators need to engage and inform their students regularly. A public speaking certification can help them captivate their audience and improve their students' learning experience. - **Consultants** (10%): Consultants often work with multiple clients and teams. Strong public speaking skills enable them to present their findings persuasively and build trust with clients. - **Politicians** (10%): Politicians must communicate their messages clearly and persuasively to various audiences. A public speaking certification can help them hone these crucial skills. - **Others** (10%): Various other professionals, such as engineers, lawyers, and sales representatives, can benefit from improved public speaking skills to excel in their respective fields. In summary, the **Global Certificate in Public Speaking: Navigating Difficult Conversations** is a versatile certification that can enhance the communication skills of professionals across various industries. By investing in this certification, UK professionals can improve their job performance and career progression.

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GLOBAL CERTIFICATE IN PUBLIC SPEAKING: NAVIGATING DIFFICULT CONVERSATIONS

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اسم المتعلم

الذي أكمل برنامجاً في

London School of International Business (LSIB)

تم منحها في

05 May 2025

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