Executive Development Programme in Smarter Mobile CRM

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Unit 1: Introduction to Mobile CRM & Smarter Mobile CRM
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Unit 2: Mobile CRM Strategy and Planning
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Unit 3: Mobile CRM Platforms and Technologies
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Unit 4: Mobile CRM Data Analytics and Insights
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Unit 5: Mobile CRM Customer Engagement and Experience
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Unit 6: Mobile CRM Security and Compliance
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Unit 7: Mobile CRM Integration with Backend Systems
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Unit 8: Mobile CRM Use Cases and Best Practices
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Unit 9: Mobile CRM Future Trends and Innovations
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Unit 10: Executive Leadership and Change Management in Smarter Mobile CRM