Professional Certificate in Customer Feedback Analysis & Reporting
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Kursdetails
• Introduction to Customer Feedback Analysis & Reporting
• Understanding Customer Feedback Sources
• Data Collection Techniques for Customer Feedback
• Analyzing Quantitative Customer Feedback Data
• Analyzing Qualitative Customer Feedback Data
• Customer Feedback Analysis Tools and Software
• Creating Data Visualizations for Customer Feedback
• Interpreting and Reporting Customer Feedback Results
• Implementing Customer Feedback Action Plans
• Continuous Monitoring and Improvement in Customer Feedback Analysis
Karriereweg
