Professional Certificate in IT Service Management for the Digital Age

-- viewing now

The Professional Certificate in IT Service Management for the Digital Age is a comprehensive course designed to equip learners with essential skills for career advancement in the rapidly evolving IT industry. This course focuses on the importance of IT service management in the digital age, where businesses rely heavily on technology to drive growth and innovation.

4.5
Based on 7,154 reviews

7,325+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With the increasing demand for IT professionals who can manage and optimize technology services, this course provides learners with industry-relevant knowledge and skills to excel in their careers. The curriculum covers key concepts in IT service management, including incident management, problem management, change management, and service level management. Upon completion of this course, learners will have a solid understanding of IT service management best practices and how to apply them in real-world scenarios. They will be equipped with the skills to manage and improve IT services, reducing downtime, increasing efficiency, and ensuring business continuity. This course is an excellent opportunity for IT professionals looking to advance their careers and stay ahead in the digital age.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• IT Service Management
• Digital Transformation in IT Service Management
• ITIL 4 Foundation: Key Concepts and Principles
• ITSM Tools and Automation in the Digital Age
• Service Level Management for IT Services
• Incident Management and Problem Resolution
• Change Enablement and Configuration Management
• IT Service Continuity and Disaster Recovery
• IT Asset Management for Digital Services
• Measuring and Improving IT Service Quality

Career Path

Loading chart...
The Professional Certificate in IT Service Management for the Digital Age is a program designed to equip learners with the skills required to succeed in IT service management roles. The demand for IT service management professionals has been on the rise in the UK, with a growing emphasis on digital transformation across industries. Based on our analysis of job market trends, we have identified the following roles as key areas of opportunity within the IT service management space: * ITIL Service Desk Manager * ITIL Service Delivery Manager * ITIL Incident Manager * ITIL Problem Manager * ITIL Change Manager * ITIL Capacity Manager These roles are vital for organizations undergoing digital transformation, requiring professionals who can manage and optimize IT services, minimize disruptions, and enable seamless digital experiences. In terms of salary ranges, IT service management roles in the UK offer competitive remuneration packages. Here's a breakdown of the average salaries for these roles: * ITIL Service Desk Manager: £40,000 - £55,000 * ITIL Service Delivery Manager: £45,000 - £70,000 * ITIL Incident Manager: £40,000 - £60,000 * ITIL Problem Manager: £40,000 - £60,000 * ITIL Change Manager: £45,000 - £70,000 * ITIL Capacity Manager: £45,000 - £70,000 Additionally, there is a high demand for specific skills within the IT service management field. Professionals with expertise in ITIL (Information Technology Infrastructure Library) framework, digital transformation, cloud computing, and data management are particularly sought after by organizations in the UK. By focusing on these in-demand skills, learners can enhance their career prospects and maximize their earning potential in the IT service management space.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN IT SERVICE MANAGEMENT FOR THE DIGITAL AGE
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment