Global Certificate in CRM: Design & Customer Relationship Building

-- viewing now

The Global Certificate in CRM: Design & Customer Relationship Building is a comprehensive course that equips learners with essential skills for managing customer relationships and driving business growth. This program emphasizes the importance of CRM (Customer Relationship Management) in today's business landscape, where building strong customer relationships is crucial for success.

4.0
Based on 3,598 reviews

6,247+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In this course, you will learn how to design and implement effective CRM strategies, analyze customer data, and build customer loyalty. With a focus on practical applications, you will gain hands-on experience using CRM software tools and best practices for communication and collaboration with customers. This course is in high demand across various industries, as businesses seek to leverage CRM to improve customer engagement, increase sales, and reduce churn. By completing this program, you will be well-positioned to advance your career in sales, marketing, customer service, or operations, with the skills and knowledge needed to lead successful CRM initiatives and drive customer-centric growth.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Understanding CRM
• Customer Relationship Building Strategies
• Designing CRM Systems
• Importance of Data in CRM
• Implementing CRM Software Solutions
• Customer Segmentation and Targeting
• Personalization in CRM
• CRM Analytics and Reporting
• Customer Experience Management
• Ethics and Compliance in CRM

Career Path

The **Global Certificate in CRM: Design & Customer Relationship Building** program prepares professionals for diverse roles in the CRM field. Below, discover the captivating 3D pie chart that showcases the thriving job market trends in the UK. CRM Analyst: With a 30% share, CRM Analysts are in high demand, focusing on data analysis, reporting, and strategy development. CRM Manager: Claiming 25% of the market, CRM Managers lead customer relationship strategies, ensuring seamless integration and implementation. CRM Developer: Comprising 20% of the CRM workforce, CRM Developers create and customize CRM solutions to meet unique business needs. CRM Consultant: A versatile role, CRM Consultants (15%) advise companies on CRM strategies, driving growth and improving customer relationships. CRM Support Specialist: Lastly, CRM Support Specialists (10%) cater to daily CRM-related tasks, solving issues and optimizing system performance.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GLOBAL CERTIFICATE IN CRM: DESIGN & CUSTOMER RELATIONSHIP BUILDING
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment