Global Certificate in IT Service Management & Automation
-- viewing nowThe Global Certificate in IT Service Management & Automation is a comprehensive course designed to empower IT professionals with the latest service management strategies and automation tools. This certification course emphasizes the integration of ITIL best practices, Agile methodologies, and cutting-edge automation technologies to streamline IT services and enhance overall business performance.
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Course Details
• IT Service Management Foundation (ITIL®)
• IT Service Management Best Practices
• IT Service Automation and AI
• ITIL® Service Lifecycle Stages
• Incident, Problem, and Change Management
• IT Service Continuity and Disaster Recovery
• IT Asset Management and Financial Control
• Measuring and Reporting IT Service Performance
• Supplier Management in IT Service Delivery
• IT Service Management in a Cloud Environment
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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