Executive Development Programme in CRM: Design & Business Development

-- viewing now

The Executive Development Programme in CRM: Design & Business Development is a certificate course that holds significant importance for professionals aiming to excel in customer relationship management. This programme focuses on developing essential skills required to design and implement effective CRM strategies, thereby driving business growth and customer satisfaction.

5.0
Based on 7,368 reviews

7,010+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In today's customer-centric world, there's an increasing industry demand for professionals who can understand and cater to customer needs, making this course highly relevant. Learners will gain comprehensive knowledge of CRM systems, customer segmentation, data analysis, and campaign management, empowering them to make informed business decisions. Upon completion, learners will be equipped with the necessary skills to design successful CRM strategies, lead business development initiatives, and drive customer engagement. This will undoubtedly provide a competitive edge in career advancement, opening up opportunities in various sectors such as marketing, sales, customer service, and IT.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Customer Relationship Management (CRM)
• CRM Strategy and Design
• Understanding Customer Needs and Behavior
• CRM Data Management and Analytics
• CRM Technology and Integration
• Sales and Marketing Automation with CRM
• Customer Service and Support through CRM
• Measuring CRM Success and ROI
• CRM Best Practices and Trends

Career Path

The CRM (Customer Relationship Management) sector is booming, with a wide array of roles that cater to the increasing demand for data-driven business development. Here's a glance at some key positions in this field and their respective market trends, represented by a 3D pie chart. 1. CRM Data Analyst: These professionals focus on interpreting CRM data to uncover trends, patterns, and insights that help businesses make informed decisions. 2. CRM Business Development Manager: As strategic thinkers, they drive revenue growth by creating and implementing sales strategies and utilizing CRM tools to manage customer relationships effectively. 3. CRM Solutions Architect: They design and build CRM systems tailored to meet specific business needs, ensuring seamless integration and optimal performance. 4. CRM Technical Consultant: With a strong understanding of technology and business processes, they advise clients on the implementation and customization of CRM solutions. 5. CRM Marketing Automation Specialist: They leverage CRM platforms to automate and streamline marketing efforts, delivering personalized content and experiences to customers. These roles exhibit diverse salary ranges and skill demands, making the CRM landscape an exciting and opportunistic field in the UK. The Executive Development Programme in CRM: Design & Business Development can help you gain the knowledge and expertise to thrive in this dynamic industry.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
EXECUTIVE DEVELOPMENT PROGRAMME IN CRM: DESIGN & BUSINESS DEVELOPMENT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment