Certificate in EdTech Support: Actionable Knowledge

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The Certificate in EdTech Support: Actionable Knowledge is a comprehensive course that equips learners with essential skills for career advancement in the rapidly growing education technology (EdTech) industry. This course emphasizes the importance of EdTech support in enhancing teaching and learning experiences, making it a critical area of expertise for educators, IT professionals, and EdTech enthusiasts.

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About this course

In this course, students will gain hands-on experience with popular EdTech tools, learn to troubleshoot common technical issues, and develop strategies for effective communication with educators and learners. With the increasing demand for EdTech solutions in various educational settings, this certificate course offers a timely opportunity for individuals to enhance their skillsets and stay competitive in the evolving job market. By completing this program, learners will be prepared to excel in a variety of EdTech support roles, including technical support specialists, EdTech trainers, and instructional designers. Additionally, graduates will have a solid foundation in EdTech best practices and the latest trends, making them valuable assets to any educational institution or EdTech organization.

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Course Details

• Introduction to EdTech Support: Understanding the role of an EdTech support specialist and the importance of technology in education. • Learning Management Systems (LMS): Exploring popular LMS platforms such as Blackboard, Canvas, and Moodle, and learning how to troubleshoot common issues. • Hardware and Software Troubleshooting: Identifying and resolving issues related to computer hardware and software, including common operating systems and productivity tools. • Cybersecurity Best Practices: Protecting student and faculty data, preventing cyber attacks, and ensuring compliance with data privacy regulations. • Assistive Technology: Supporting students with disabilities by providing accommodations and using assistive technology tools. • Remote Learning: Setting up and supporting remote learning environments, including virtual classrooms and online collaboration tools. • Technical Training: Providing training and professional development for faculty and staff on EdTech tools and best practices. • Data Analysis and Reporting: Analyzing and reporting on student performance data to inform instructional decisions and improve student outcomes. • Technical Writing: Creating user manuals, help guides, and other technical documentation for EdTech tools and systems.

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Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
CERTIFICATE IN EDTECH SUPPORT: ACTIONABLE KNOWLEDGE
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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