Masterclass Certificate in Conflict Resolution in the Workplace
-- viewing nowThe Masterclass Certificate in Conflict Resolution in the Workplace is a comprehensive course designed to equip learners with essential skills for effective conflict resolution. This certificate program is critical for professionals in any industry, as conflicts in the workplace can lead to decreased productivity, morale, and employee turnover.
7,921+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
Here are the essential units for a Masterclass Certificate in Conflict Resolution in the Workplace:
• Understanding Conflict in the Workplace: Defining Conflict, Types of Conflict, Common Causes and Effects
• Effective Communication Skills: Active Listening, Nonverbal Communication, Assertiveness Techniques
• Conflict Resolution Strategies: Mediation, Negotiation, Collaboration, and Accommodation
• Managing Emotions: Emotional Intelligence, Conflict De-escalation Techniques, Self-Care and Stress Management
• Building Positive Workplace Relationships: Diversity and Inclusion, Team Building, Conflict Prevention Strategies
• Legal and Ethical Considerations: Workplace Discrimination, Harassment, and Retaliation Prevention, Confidentiality, and Professional Responsibility
• Implementing Conflict Resolution Programs: Developing a Conflict Management Plan, Training and Development, Evaluation and Continuous Improvement
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate