Advanced Certificate in Customer Experience Design for Growth
-- ViewingNowThe Advanced Certificate in Customer Experience Design for Growth is a comprehensive course that focuses on enhancing the customer journey to drive business growth. This certification highlights the importance of creating seamless, personalized experiences that foster customer loyalty and advocacy.
6 874+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
À propos de ce cours
100% en ligne
Apprenez de n'importe où
Certificat partageable
Ajoutez à votre profil LinkedIn
2 mois pour terminer
à 2-3 heures par semaine
Commencez à tout moment
Aucune période d'attente
Détails du cours
• User Research and Journey Mapping
• Customer Experience Strategy and Design Thinking
• CX Metrics and Analytics
• Customer Journey Optimization
• Emotional Connection and Brand Loyalty in CX Design
• Advanced CX Technology and Tools
• VoC (Voice of Customer) Programs and Insights
• Creating a Customer-Centric Culture
• Prototyping and Iterative Design in CX
• Advanced Certificate in Customer Experience Design for Growth Capstone Project
Parcours professionnel