Global Certificate in Virtual Customer Service Frontiers
-- ViewingNowThe Global Certificate in Virtual Customer Service Frontiers is a comprehensive course designed to empower learners with essential skills for success in the rapidly evolving customer service industry. This course emphasizes the importance of virtual customer service in today's digital age and provides learners with the tools and techniques necessary to excel in this field.
7,995+
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GBP £ 140
GBP £ 202
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โข Virtual Customer Service Foundations
โข Effective Communication in Virtual Customer Service
โข Understanding Customer Needs and Expectations
โข Tools and Technologies for Virtual Customer Service
โข Handling Customer Complaints and Difficult Situations
โข Empathy and Active Listening in Virtual Customer Service
โข Virtual Customer Service Metrics and Performance Measurement
โข Creating a Positive Customer Experience in Virtual Environment
โข Cross-cultural Communication in Virtual Customer Service
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