Executive Development Programme Conflict Resolution: Mastery
-- ViewingNowThe Executive Development Programme Conflict Resolution: Mastery certificate course is a vital training program designed to equip learners with essential skills for effective conflict resolution. This course is increasingly important in today's diverse and dynamic workplaces where conflicts can arise from various sources, such as miscommunication, cultural differences, and competing goals.
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โข Understanding Conflict Resolution: An Overview
โข Identifying Sources of Conflict: Types and Causes
โข Conflict Resolution Strategies: Collaborative Approaches
โข Effective Communication Skills for Conflict Management
โข Emotional Intelligence in Conflict Resolution: Self-Awareness and Empathy
โข Negotiation Techniques: Win-Win Solutions
โข Mediation and Facilitation: Third-Party Interventions
โข Conflict Resolution in the Workplace: Policies and Procedures
โข Building and Sustaining a Culture of Constructive Conflict
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