Executive Development Programme in Brand Design & Customer Experience
-- ViewingNowThe Executive Development Programme in Brand Design & Customer Experience is a certificate course that holds immense importance in today's experience-driven economy. The course addresses the growing industry demand for professionals who can create compelling brand experiences, driving customer loyalty and business growth.
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Unit 1: Introduction to Brand Design & Customer Experience
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Unit 2: Understanding Customers & Market Segmentation
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Unit 3: Brand Identity Development
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Unit 4: Customer Journey Mapping & Touchpoints
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Unit 5: Design Thinking & Innovation in Customer Experience
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Unit 6: Visual Design & Communication
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Unit 7: Brand Strategy & Positioning
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Unit 8: Digital Branding & Social Media Experience
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Unit 9: Metrics & Analytics for Customer Experience
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Unit 10: Leading & Implementing Change in Brand Design & CX
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