Global Certificate in Negotiation: Navigating Complexity
-- ViewingNowThe Global Certificate in Negotiation: Navigating Complexity is a comprehensive course designed to empower professionals with the skills necessary to excel in complex negotiation scenarios. This certificate course is critical for career advancement, as it teaches learners how to handle challenging situations, manage conflict, and build strong relationships with clients and colleagues.
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โข Unit 1: Introduction to Negotiation • Defining negotiation • Importance of negotiation skills • Negotiation styles and approaches
โข Unit 2: Preparing for Negotiations • Setting negotiation objectives • Gathering information • Analyzing stakeholders
โข Unit 3: Cross-Cultural Negotiations • Understanding cultural differences • Communication strategies • Building rapport and trust
โข Unit 4: Negotiating in Complex Situations • Managing conflicting interests • Identifying negotiation zones • Dealing with power imbalances
โข Unit 5: Ethical Considerations in Negotiation • Identifying ethical dilemmas • Negotiating with integrity • Managing ethical risks
โข Unit 6: Leveraging Technology in Negotiations • Virtual negotiation best practices • Utilizing negotiation software • Protecting data and privacy
โข Unit 7: Conflict Resolution Strategies • Preventing and managing conflicts • Collaborative problem-solving • Dealing with difficult personalities
โข Unit 8: Building Long-Term Relationships • Creating value in negotiations • Maintaining relationships after negotiations • Leveraging networks for future negotiations
โข Unit 9: Personal Development for Negotiators • Improving communication skills • Developing emotional intelligence • Cultivating resilience and adaptability
โข Unit 10: Advanced Negotiation Techniques • BATNA, WATNA, and ZOPA • Anchoring and framing • Preparing for and conducting high-stakes negotiations
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