Masterclass Certificate in Service Management Mastery
-- ViewingNowThe Masterclass Certificate in Service Management Mastery is a comprehensive course designed to empower learners with essential skills for career advancement in the service industry. This certificate program focuses on the importance of service management, a critical aspect of business operations in today's service-oriented economy.
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โข Service Strategy
โข Service Design
โข Service Transition
โข Service Operation
โข Continual Service Improvement
โข Customer Relationship Management
โข Service Level Management
โข Incident Management
โข Problem Management
โข IT Service Management Tools and Technologies
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