Executive Development Programme in Effective Listening Strategies
-- ViewingNowThe Executive Development Programme in Effective Listening Strategies is a certificate course designed to enhance listening skills critical for professional development and career advancement. With the increasing recognition of effective listening as a key leadership competency, there is growing industry demand for professionals who possess this skill.
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โข Introduction to Effective Listening: Understanding the importance of listening skills in the workplace, the impact of poor listening, and the benefits of effective listening.
โข Barriers to Effective Listening: Identifying common obstacles that hinder effective listening, such as distractions, assumptions, and biases.
โข Active Listening Techniques: Practicing techniques that promote active listening, including paraphrasing, summarizing, and asking open-ended questions.
โข Non-Verbal Communication: Recognizing the significance of non-verbal cues, such as body language, facial expressions, and tone of voice, in effective listening.
โข Empathy and Perspective-Taking: Developing empathy and the ability to see things from different perspectives, which are crucial for effective listening.
โข Listening in Virtual Meetings: Learning how to effectively listen in virtual meetings, where distractions can be more prevalent, and non-verbal cues may be less apparent.
โข Dealing with Difficult Listeners: Identifying strategies for dealing with individuals who are difficult to listen to, such as those who interrupt frequently or speak in a monotone voice.
โข Listening for Actionable Feedback: Practicing techniques for listening for actionable feedback, which can help improve performance and productivity.
โข Building a Culture of Effective Listening: Developing strategies for building a culture of effective listening within an organization, which can lead to improved communication, collaboration, and morale.
Note: This content is provided for informational purposes only and should not be construed as legal, financial, or other professional advice.
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