Professional Certificate in GovTech Design for Growth
-- ViewingNowThe Professional Certificate in GovTech Design for Growth is a comprehensive course that empowers learners with the essential skills needed to drive innovation in the public sector. This program highlights the importance of human-centered design in government technology, focusing on delivering efficient, effective, and equitable services to citizens.
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โข User-Centered GovTech Design: This unit will cover the importance of user-centered design in the public sector and how it can lead to growth in GovTech. It will explore the various methods and tools used in user research, user testing, and user feedback to inform design decisions.
โข Design Thinking for GovTech: This unit will delve into the design thinking process and how it can be applied to GovTech to promote growth. It will cover empathy, define, ideate, prototype, and test stages of the design thinking process.
โข GovTech Service Design: This unit will focus on service design in GovTech, including the design of end-to-end services that meet user needs and drive growth. It will cover service blueprints, user journeys, and service prototyping.
โข Accessibility in GovTech Design: This unit will explore the importance of accessibility in GovTech design and how it can lead to growth. It will cover the Web Content Accessibility Guidelines (WCAG) and other accessibility standards, as well as techniques for designing accessible interfaces and content.
โข Data-Driven GovTech Design: This unit will cover the role of data in GovTech design and how it can be used to drive growth. It will explore data visualization, data storytelling, and data-informed decision-making.
โข Agile GovTech Design: This unit will focus on the agile methodology and how it can be applied to GovTech design to promote growth. It will cover sprint planning, daily stand-ups, and retrospectives, as well as the role of user stories and acceptance criteria in agile design.
โข Collaborative GovTech Design: This unit will explore the importance of collaboration in GovTech design and how it can lead to growth. It will cover co-creation, co-design, and co-production, as well as the role of cross-functional teams and stakeholder management.
โข Ethical GovTech Design: This unit will focus on the ethical considerations of GovTech design and how it can be used
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