Masterclass Certificate in Service Desk User Experience
-- ViewingNowThe Masterclass Certificate in Service Desk User Experience course is a comprehensive program designed to enhance the skills of service desk professionals. In today's digital age, user experience has become a critical factor in determining the success of any service desk.
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โข User Experience (UX) Fundamentals
โข Design Thinking for Service Desk
โข User-Centered Design Principles
โข Service Desk Interaction Design
โข Usability Testing and Evaluation
โข Accessibility in Service Desk UX
โข Service Desk Software Evaluation
โข Implementing UX Improvements
โข Measuring Service Desk User Experience
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