Global Certificate in Social Customer Success Mastery
-- ViewingNowThe Global Certificate in Social Customer Success Mastery is a comprehensive course designed to empower professionals with the skills needed to thrive in the ever-evolving world of customer success. This certificate course highlights the importance of social strategies in customer engagement and retention.
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โข Social Customer Success Fundamentals <br> โข Understanding Customer Segments <br> โข Building Customer Journey Maps <br> โข Social Listening and Monitoring <br> โข Social Media Engagement Strategies <br> โข Social Customer Support Best Practices <br> โข Metrics and Analytics for Social Customer Success <br> โข Community Management for Social Customer Success <br> โข Scaling Social Customer Success Programs <br> โข Ethics and Compliance in Social Customer Success <br>
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