Masterclass Certificate in Impactful Cafe Communication
-- ViewingNowThe Masterclass Certificate in Impactful Cafe Communication is a comprehensive course designed to enhance your communication skills in the cafe industry. This program emphasizes the importance of effective communication in delivering exceptional customer service, fostering teamwork, and boosting business growth.
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GBP £ 140
GBP £ 202
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โข Effective Listening in Cafe Settings
โข Body Language and Non-Verbal Communication
โข Handling Customer Complaints and Conflicts
โข Cross-Cultural Communication for Cafes
โข Assertiveness and Confidence in Customer Service
โข Active Constructive Feedback for Cafe Teams
โข Storytelling and Brand Connection in Cafe Communication
โข Inclusive and Accessible Communication Practices
โข Using Persuasive Language for Upsells and Promotions
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