Certificate in Cafe Storytelling and Customer Relationship Management
-- ViewingNowThe Certificate in Cafe Storytelling and Customer Relationship Management is a comprehensive course designed to empower learners with essential skills for career advancement in the bustling cafe industry. This program highlights the importance of crafting compelling stories and building strong customer relationships to drive business growth.
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GBP £ 140
GBP £ 202
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โข Unit 1: Introduction to Cafe Storytelling and Customer Relationship Management
โข Unit 2: Understanding Customer Needs and Preferences
โข Unit 3: Creating Engaging and Memorable Cafe Experiences
โข Unit 4: Effective Communication and Interpersonal Skills
โข Unit 5: Building Customer Loyalty and Retention
โข Unit 6: Leveraging Social Media for Cafe Storytelling
โข Unit 7: Handling Customer Complaints and Feedback
โข Unit 8: Personalizing Customer Interactions
โข Unit 9: Analyzing Customer Data and Trends
โข Unit 10: Developing a Cafe Storytelling Strategy
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