Executive Development Programme in Transforming Customer Relationships
-- ViewingNowThe Executive Development Programme in Transforming Customer Relationships is a certificate course designed to enhance professionals' ability to manage and improve customer relationships. This program emphasizes the importance of customer-centric strategies in today's business landscape, where customer experience is a critical differentiator.
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โข Understanding Customer Segmentation
โข The Importance of Customer Experience (CX)
โข Building Long-Term Customer Relationships
โข Effective Communication Strategies in Customer Relationships
โข Leveraging Data and Technology for Personalized Customer Experiences
โข Customer Retention and Loyalty Strategies
โข Managing Customer Conflict and Negotiation Skills
โข Transforming Customer Feedback into Actionable Insights
โข Innovative Approaches to Customer Engagement and Retention
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