Advanced Certificate in IT Service Management: A Data-Driven Approach
-- ViewingNowThe Advanced Certificate in IT Service Management: A Data-Driven Approach is a comprehensive course designed to equip learners with essential skills for career advancement in the IT service management industry. This certificate course emphasizes a data-driven approach, empowering learners to make informed decisions and strategically manage IT services.
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โข IT Service Management Fundamentals &br; โข Data-Driven IT Service Management &br; โข ITIL Framework and Data Analysis &br; โข Implementing Data-Driven Decision Making &br; โข Advanced IT Service Metrics and Key Performance Indicators (KPIs) &br; โข Data Visualization and Reporting for IT Service Management &br; โข Machine Learning and Predictive Analytics in IT Service Management &br; โข Change Management and Data Analysis in IT Service Management &br; โข IT Service Management Project Management &br; โข Continual Service Improvement through Data Analysis &br;
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