Global Certificate in Retail Crisis and Social Media Management
-- ViewingNowThe Global Certificate in Retail Crisis and Social Media Management is a crucial course designed to equip learners with essential skills to navigate the challenging retail landscape. This certificate course highlights the importance of crisis management and the effective use of social media in retail, an industry where reputation and customer engagement are paramount.
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โข Global Retail Industry Overview
โข Understanding Crisis Management in Retail
โข Social Media's Role in Retail Crisis Management
โข Developing a Retail Crisis Social Media Strategy
โข Monitoring and Analyzing Social Media in Crisis Situations
โข Stakeholder Communication during Retail Crises
โข Legal and Ethical Considerations in Retail Crisis Social Media Management
โข Case Studies: Successful Retail Crisis Social Media Management
โข Preparing for Future Retail Crises with Social Media
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