Executive Development Programme in CRM: Design & Business Leadership
-- ViewingNowThe Executive Development Programme in CRM: Design & Business Leadership is a certificate course that holds significant importance in today's customer-centric business world. This programme is designed to empower executives with the necessary skills to lead CRM design and strategy, meeting the increasing industry demand for CRM experts.
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โข Customer Relationship Management (CRM) Overview
โข CRM Strategy and Implementation
โข Design Thinking for CRM
โข Customer Experience (CX) Management
โข CRM Data Analytics and Insights
โข CRM Technology and Integration
โข CRM Sales and Marketing Alignment
โข CRM Ethics and Compliance
โข CRM Leadership and Change Management
โข CRM Case Studies and Best Practices
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