Certificate in Mobile Money Agent Customer Service Excellence
-- ViewingNowThe Certificate in Mobile Money Agent Customer Service Excellence is a comprehensive course designed to enhance the skills of professionals in the mobile money industry. This program emphasizes the importance of exceptional customer service, a critical factor in driving customer loyalty and business growth.
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GBP £ 140
GBP £ 202
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โข Mobile Money Fundamentals
โข Understanding Customer Needs and Expectations
โข Effective Communication Skills for Mobile Money Agents
โข Mobile Money Transactions and Security Measures
โข Resolving Customer Complaints and Disputes
โข Mobile Money Agent Compliance and Regulations
โข Building Customer Relationships and Loyalty
โข Mobile Money Product Knowledge and Sales Techniques
โข Providing Exceptional Customer Service in a Digital World
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