Masterclass Certificate in Customer Journey Orchestration & Automation
-- ViewingNowThe Masterclass Certificate in Customer Journey Orchestration & Automation is a comprehensive course designed to meet the growing industry demand for experts who can streamline and optimize customer experiences. This certification equips learners with essential skills to design, automate, and orchestrate seamless customer journeys, driving business growth and customer satisfaction.
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โข Customer Journey Mapping
โข Customer Journey Analytics
โข Automation Platforms and Tools
โข Personalization Strategies
โข Omnichannel Orchestration
โข Data-driven Decision Making
โข Customer Journey Metrics & KPIs
โข Change Management & Adoption
โข Legal and Ethical Considerations
โข Capstone Project: Customer Journey Orchestration & Automation Implementation
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