Professional Certificate in Cross-Cultural Engagement: High-Performance
-- ViewingNowThe Professional Certificate in Cross-Cultural Engagement: High-Performance course is a vital program designed to empower professionals in today's globalized world. This course addresses the increasing industry demand for cultural competence, which is essential for successful collaboration and communication across diverse backgrounds.
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โข Cross-Cultural Communication: Understanding and engaging in effective communication across different cultures is crucial for high-performance. This unit covers best practices for cross-cultural communication, including verbal and non-verbal communication, active listening, and empathy. โข Diversity and Inclusion: This unit explores the importance of diversity and inclusion in the workplace and how it contributes to high-performance. It covers topics such as unconscious bias, microaggressions, and creating an inclusive culture. โข Cultural Intelligence (CQ): Cultural intelligence is the ability to function effectively in multicultural situations. This unit covers the four components of CQ: drive, knowledge, strategy, and action. โข Global Virtual Teams: This unit focuses on leading and working in global virtual teams, including managing time zones, building trust, and using technology effectively. โข Global Business Etiquette: Understanding and navigating global business etiquette is essential for success in cross-cultural engagements. This unit covers topics such as greetings, gift-giving, and dining etiquette in different cultures. โข Conflict Resolution: Conflicts can arise in any cross-cultural engagement. This unit covers effective conflict resolution strategies, including negotiation, mediation, and communication skills. โข Adapting to Change: Change is a constant in cross-cultural engagements. This unit covers how to adapt to change, including managing stress, building resilience, and maintaining a growth mindset. โข Global Leadership: This unit explores the unique challenges and opportunities of global leadership, including developing cultural intelligence, building trust, and leading virtual teams. โข Cultural Self-Awareness: Cultural self-awareness is the foundation of cross-cultural engagement. This unit covers how to develop cultural self-awareness, including understanding one's own cultural background, biases, and assumptions.
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