Global Certificate in IT Service Management and Business Value
-- ViewingNowThe Global Certificate in IT Service Management and Business Value is a comprehensive course that equips learners with essential skills for career advancement in the IT industry. This course emphasizes the importance of aligning IT services with business objectives, enabling organizations to maximize their IT investments and achieve their goals more effectively.
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⢠IT Service Management
⢠Business Value Optimization
⢠Service Strategy and Design
⢠Service Transition and Deployment
⢠Service Operation and Support
⢠Continual Service Improvement
⢠ITILŽ Foundation and Lifecycle Stages
⢠Business Relationship Management
⢠Value Stream Mapping and Analysis
⢠Key Performance Indicators and Metrics for IT Service Management
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