Global Certificate in Service Management: Advanced Concepts
-- ViewingNowThe Global Certificate in Service Management: Advanced Concepts is a comprehensive course designed to provide learners with in-depth knowledge and skills in service management. This certification focuses on advanced concepts, making it ideal for professionals seeking to enhance their expertise and stay updated with the latest industry trends.
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⢠Global Service Management Standards
⢠Service Strategy and Planning
⢠Service Level Management
⢠Capacity Management and Availability
⢠ITILŽ 4 Advanced Service Management Concepts
⢠Service Desk and Incident Management
⢠Problem Management and Knowledge Management
⢠Change Enablement and Release Management
⢠Continual Service Improvement
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