Certificate App Crisis Communication and Social Media
-- ViewingNowThe Certificate in Crisis Communication and Social Media is a timely and essential course that equips learners with the skills to navigate and excel in a world of heightened public scrutiny and instant communication. This program is crucial for professionals in PR, marketing, and corporate communications, where the ability to manage crises and harness social media for crisis communication is in high demand.
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⢠Crisis Communication Fundamentals
⢠Social Media Listening & Monitoring
⢠Developing a Crisis Communication Plan
⢠Social Media Best Practices for Crisis Communication
⢠Stakeholder Engagement in Crisis Situations
⢠Crafting Effective Messages for Social Media Channels
⢠Real-time Crisis Response & Management
⢠Legal & Ethical Considerations in Crisis Communication
⢠Case Studies: Successful & Failed Crisis Communication Strategies
⢠Evaluating Crisis Communication Performance
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