Professional Certificate in Healthcare Conflict Resolution: Core Concepts
-- ViewingNowThe Professional Certificate in Healthcare Conflict Resolution: Core Concepts is a crucial course designed to equip learners with the necessary skills to manage and resolve conflicts in healthcare settings. This program is increasingly important in the healthcare industry, where disagreements can significantly impact patient care and provider relationships.
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⢠Unit 1: Introduction to Healthcare Conflict Resolution
⢠Unit 2: Understanding Conflict in Healthcare Settings
⢠Unit 3: Communication Skills for Conflict Resolution
⢠Unit 4: Negotiation and Mediation Techniques in Healthcare
⢠Unit 5: Legal and Ethical Considerations in Healthcare Conflict Resolution
⢠Unit 6: Conflict Resolution Policies and Procedures in Healthcare Organizations
⢠Unit 7: De-escalation Techniques for Aggressive Behavior
⢠Unit 8: Restorative Justice Approaches to Healthcare Conflict
⢠Unit 9: Conflict Resolution Training and Education for Healthcare Staff
⢠Unit 10: Best Practices for Healthcare Conflict Resolution
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