Global Certificate in Healthy Communication: Connected Systems

• Understanding Healthy Communication: This unit will introduce the concept of healthy communication, its importance, and the role it plays in connected systems. • Effective Listening Skills: This unit will cover the significance of active listening in healthy communication and provide techniques to improve listening skills. • Non-Verbal Communication: This unit will focus on the impact of non-verbal communication in connected systems and how to interpret and use non-verbal cues effectively. • Conflict Resolution: This unit will provide strategies and techniques to resolve conflicts in a healthy and constructive manner in connected systems. • Building Trust: This unit will cover the importance of trust in connected systems and provide techniques to build and maintain trust. • Cultural Sensitivity: This unit will focus on the importance of cultural sensitivity in connected systems and provide techniques to communicate effectively across different cultures. • Empathy and Compassion: This unit will cover the role of empathy and compassion in healthy communication and how it can help build stronger connections in connected systems. • Assertiveness: This unit will focus on the importance of assertiveness in healthy communication and provide techniques to communicate assertively in connected systems. • Communication Styles: This unit will cover the different communication styles and how to identify and adapt to them in connected systems. • Feedback and Improvement: This unit will provide techniques for giving and receiving feedback to improve communication in connected systems.