Global Certificate in IT Service Desk Modernization
-- ViewingNowThe Global Certificate in IT Service Desk Modernization is a comprehensive course designed to empower IT professionals with the latest service desk strategies and tools. In an era where digital transformation is paramount, this course emphasizes the importance of modernizing service desk operations to improve efficiency, enhance user experience, and reduce costs.
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⢠IT Service Desk Modernization Fundamentals
⢠ITSM Best Practices
⢠Service Desk Automation
⢠AI & Machine Learning in IT Service Desk
⢠IT Service Desk Metrics & KPIs
⢠Cloud-based Service Desk Solutions
⢠IT Service Desk Security & Compliance
⢠Customer Experience Management in IT Service Desk
⢠IT Service Desk Transformation Strategies
⢠Change Management in IT Service Desk Modernization
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