Masterclass Certificate in Managing Social Media During Crises
-- ViewingNowThe Masterclass Certificate in Managing Social Media During Crises is a comprehensive course designed to empower professionals in handling social media during critical situations. This program's importance lies in its focus on the growing need for crisis management in today's digital age, where a single misstep can lead to significant brand damage.
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⢠Understanding Social Media Landscape
⢠Crisis Management Framework
⢠Developing a Social Media Crisis Plan
⢠Social Media Listening and Monitoring
⢠Identifying and Analyzing Social Media Crises
⢠Crafting Effective Crisis Communications
⢠Social Media Response Strategies
⢠Managing Stakeholders and Communities
⢠Measuring and Evaluating Social Media Crisis Management
⢠Case Studies: Real-World Social Media Crises
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