Executive Development Programme in AI & Chatbots for Travel
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⢠Introduction to Artificial Intelligence (AI) and Chatbots: Understanding the basics of AI and chatbots, including their history, capabilities, and limitations. Exploring the potential applications of AI and chatbots in the travel industry. ⢠Natural Language Processing (NLP) for Chatbots: Learning about NLP techniques used in chatbots to understand and respond to user queries. Understanding the importance of context, intent, and entity recognition in NLP. ⢠Designing Chatbots for Travel: Discussing the unique design considerations for travel chatbots, such as handling multiple languages, dealing with complex itineraries, and integrating with travel APIs. ⢠Implementing AI and Chatbots in Travel: Exploring the technical aspects of implementing AI and chatbots in the travel industry. Covering topics such as chatbot platforms, machine learning algorithms, and data security. ⢠Ethics and Regulations for AI in Travel: Examining the ethical and regulatory considerations for AI and chatbots in the travel industry. Discussing topics such as data privacy, bias, and transparency. ⢠Measuring Success with AI and Chatbots in Travel: Learning how to measure the success of AI and chatbots in the travel industry. Covering topics such as key performance indicators (KPIs), user experience metrics, and return on investment (ROI).
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