Certificate in Effective Feedback for Difficult Conversations
-- ViewingNowThe Certificate in Effective Feedback for Difficult Conversations is a crucial course designed to empower professionals with the skills to navigate challenging discussions. In today's complex work environment, the ability to provide constructive feedback is paramount for fostering positive relationships, improving team performance, and driving career growth.
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⢠Understanding Feedback: Importance and Types
⢠Preparing for Difficult Conversations: Setting Expectations and Goals
⢠Effective Communication Techniques for Challenging Discussions
⢠Giving Constructive Feedback: Tactics and Best Practices
⢠Receiving Feedback Gracefully: Emotional Intelligence and Active Listening
⢠Addressing Resistance and Defensiveness in Feedback Conversations
⢠Resolving Conflicts and Maintaining Professional Relationships
⢠Providing Feedback Across Cultures and Generations
⢠Implementing a Feedback System: Tools and Strategies
⢠Continuous Improvement: Follow-up and Accountability
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