Global Certificate in IT Service Performance Insights
-- ViewingNowThe Global Certificate in IT Service Performance Insights is a vital course for professionals seeking to excel in IT service management. This certification focuses on essential skills like performance measurement, reporting, and optimization, which are in high demand across industries.
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⢠IT Service Management Frameworks
⢠Key Performance Indicators (KPIs) in IT Service Management
⢠Balanced Scorecard for IT Service Performance
⢠Service Level Management and Performance Insights
⢠ITIL Best Practices for IT Service Performance
⢠Performance Monitoring and Measurement Tools
⢠Data Analysis for IT Service Insights
⢠Continual Service Improvement (CSI) and Performance Insights
⢠Communicating IT Service Performance to Stakeholders
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