Professional Certificate in Social Media Crisis Management for Sponsors
-- ViewingNowThe Professional Certificate in Social Media Crisis Management for Sponsors is a timely and essential course that teaches learners how to effectively manage and respond to social media crises in a rapidly changing digital landscape. This certificate course is designed to equip professionals with the skills necessary to protect their organization's reputation, mitigate risk, and maintain trust with key stakeholders during times of crisis.
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⢠Understanding Social Media Crisis Management: An Overview
⢠Identifying Social Media Crisis: Early Warning Signals
⢠Creating a Social Media Crisis Management Plan
⢠Effective Communication Strategies During a Social Media Crisis
⢠Stakeholder Management in Social Media Crisis Situations
⢠Social Media Monitoring and Listening Tools
⢠Legal and Ethical Considerations in Social Media Crisis Management
⢠Post-Crisis Evaluation and Continuous Improvement
⢠Case Studies: Real-World Social Media Crisis Management Scenarios
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