Professional Certificate in Crisis Planning & Reputation Management
-- ViewingNowThe Professional Certificate in Crisis Planning & Reputation Management is a comprehensive course designed to empower learners with the essential skills to manage and navigate through organizational crises. This program emphasizes the importance of proactive crisis planning and effective reputation management in today's fast-paced and interconnected world.
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⢠Unit 1: Introduction to Crisis Planning & Reputation Management
⢠Unit 2: Understanding Crisis Situations & Triggers
⢠Unit 3: The Role of Communication in Crisis Management
⢠Unit 4: Developing a Crisis Communication Plan
⢠Unit 5: Media Relations in Crisis Scenarios
⢠Unit 6: Social Media & Crisis: Risks & Opportunities
⢠Unit 7: Stakeholder Engagement During a Crisis
⢠Unit 8: Training & Simulation Exercises
⢠Unit 9: Measuring Effectiveness of Crisis Management
⢠Unit 10: Rebuilding Reputation Post-Crisis
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