Executive Development Programme in Utility Executive Development

• Strategic Leadership: This unit covers the development of strategic thinking, decision-making, and leadership skills required for utility executives. It includes understanding the competitive landscape, developing a vision, and executing it effectively.
• Financial Management: This unit focuses on financial planning, budgeting, and cost management in the utility industry. It includes understanding financial statements, regulatory compliance, and investment analysis.
• Utility Operations Management: This unit covers the operational aspects of utility management, including asset management, workforce management, and supply chain management. It includes understanding the technology and infrastructure required to deliver reliable utility services.
• Regulatory Environment: This unit covers the regulatory framework and policies that govern the utility industry. It includes understanding the role of government agencies, regulatory compliance, and stakeholder management.
• Customer Experience Management: This unit focuses on understanding customer needs and expectations, and developing strategies to improve customer satisfaction and loyalty. It includes understanding customer data analytics, customer journey mapping, and voice of the customer programs.
• Innovation and Technology Management: This unit covers the latest trends and technologies in the utility industry, including renewable energy, energy storage, and smart grid technologies. It includes developing innovation strategies and managing technology investments.
• Change Management: This unit covers the skills and strategies required to manage change in the utility industry, including organizational change, stakeholder management, and communication strategies.
• Risk Management: This unit covers the risks associated with utility operations, including operational risks, financial risks, and regulatory risks. It includes developing risk management strategies and implementing risk mitigation measures.
• Sustainability and Environmental Management: This unit covers the environmental and sustainability challenges faced by the utility industry, including climate change, resource scarcity, and environmental regulations. It includes developing sustainability strategies and implementing environmentally friendly practices.

• Performance Management: This unit covers the development and implementation of performance measurement and management systems in the utility industry. It includes understanding key performance indicators (KPIs), benchmarking, and continuous improvement.

• Stakeholder Management: This unit focuses on developing effective stakeholder management strategies, including communication, collaboration, and engagement. It includes understanding