Masterclass Certificate in Dialogue: Impactful Conversations
-- ViewingNowThe Masterclass Certificate in Dialogue: Impactful Conversations is a comprehensive course designed to enhance communication skills essential for career advancement. This program focuses on the importance of effective dialogue, teaching learners to conduct impactful conversations that foster collaboration, build relationships, and drive results.
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⢠Unit 1: Introduction to Dialogue
⢠Unit 2: Active Listening in Conversations
⢠Unit 3: Asking Open-Ended Questions
⢠Unit 4: Empathy and Emotional Intelligence
⢠Unit 5: Nonverbal Communication
⢠Unit 6: Conflict Resolution and Difficult Conversations
⢠Unit 7: Building Rapport and Trust
⢠Unit 8: Inclusive and Respectful Dialogue
⢠Unit 9: Dialogue Skills for Leadership
⢠Unit 10: Practicing and Refining Impactful Conversations
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