Executive Development Programme in Effective Dialogue Techniques
-- ViewingNowThe Executive Development Programme in Effective Dialogue Techniques is a certificate course designed to enhance communication skills in the workplace. This programme emphasizes the importance of constructive dialogue in fostering collaboration, resolving conflicts, and driving innovation.
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⢠Introduction to Dialogue Techniques: Understanding the importance of effective dialogue in the workplace, different types of dialogue, and the benefits of using constructive communication techniques.
⢠Active Listening Skills: Developing the ability to truly hear and understand others, including techniques for nonverbal communication, asking open-ended questions, and avoiding interruptions.
⢠Empathy and Perspective-Taking: Building empathy and understanding for others' perspectives, learning to put oneself in another's shoes, and practicing emotional intelligence.
⢠Assertiveness and Conflict Resolution: Learning to communicate assertively while maintaining respect for others, and resolving conflicts through open and honest dialogue.
⢠Cross-Cultural Communication: Understanding cultural differences in communication styles and how to effectively communicate with individuals from diverse backgrounds.
⢠Virtual Dialogue Techniques: Developing effective communication skills for virtual environments, including video conferencing, email, and instant messaging.
⢠Practical Applications of Dialogue Techniques: Applying dialogue techniques to real-world scenarios, including negotiations, team meetings, and presentations.
⢠Assessing and Improving Dialogue Skills: Learning to assess one's own dialogue skills, set goals for improvement, and measure progress over time.
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