Executive Development Programme in Healthcare Leadership in Crisis
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⢠Crisis Leadership in Healthcare: This unit will cover the fundamental principles of leading in a crisis situation within the healthcare industry. It will explore the role of a leader during a crisis, and the skills and strategies required to effectively manage and overcome challenging situations. ⢠Decision Making Under Pressure: This unit will focus on the importance of making quick and effective decisions during a crisis. It will cover various decision-making models and techniques, as well as how to prioritize and delegate tasks in a high-pressure environment. ⢠Communication and Stakeholder Engagement: Effective communication is crucial during a crisis. This unit will explore how to communicate effectively with different stakeholders, including employees, patients, and the media, and how to maintain transparency and trust during a crisis. ⢠Risk Management and Preparedness: This unit will cover the importance of identifying and assessing potential risks, and developing strategies to mitigate and manage those risks. It will also explore the role of emergency preparedness and response planning in crisis management. ⢠Change Management: Crisis situations often require significant changes to be made within an organization. This unit will cover the principles of change management, including how to plan, implement, and communicate changes effectively. ⢠Ethical Considerations in Crisis Leadership: This unit will explore the ethical considerations that arise during a crisis, including issues related to patient confidentiality, resource allocation, and decision-making. ⢠Emotional Intelligence and Resilience: This unit will cover the importance of emotional intelligence in leadership, particularly during a crisis. It will explore how to manage one's own emotions, as well as how to recognize and respond to the emotions of others. ⢠Post-Crisis Evaluation and Learning: This unit will cover the importance of evaluating and learning from a crisis situation. It will explore how to conduct a post-crisis review, identify areas for improvement, and implement changes to prevent future crises.
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