Certificate in IT Service Strategy: Essential Skills for Executives
-- ViewingNowThe Certificate in IT Service Strategy: Essential Skills for Executives is a comprehensive course designed to empower executives with the necessary skills to lead successful IT service management initiatives. In today's digital age, IT strategy is critical for business success, making this course increasingly important.
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⢠IT Service Strategy Fundamentals
⢠Understanding the ITIL Service Lifecycle
⢠Defining IT Services and Service Portfolios
⢠IT Service Strategy Planning and Implementation
⢠Key Concepts in IT Service Strategy
⢠Balancing Supply and Demand for IT Services
⢠Measuring and Managing IT Service Strategy Performance
⢠Continual Service Improvement in IT Service Strategy
⢠Risk Management in IT Service Strategy
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