Global Certificate in Social Media and Crisis Management
-- ViewingNowThe Global Certificate in Social Media and Crisis Management is a crucial course designed to meet the growing industry demand for professionals skilled in managing social media platforms during crises. This certificate course emphasizes the importance of effective communication, reputation management, and strategic planning during critical events.
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⢠Unit 1: Introduction to Social Media and Crisis Management
⢠Unit 2: Social Media Listening and Monitoring
⢠Unit 3: Developing a Crisis Communication Plan
⢠Unit 4: Social Media Policy Creation and Enforcement
⢠Unit 5: Strategies for Effective Crisis Communication
⢠Unit 6: Social Media Tools for Crisis Management
⢠Unit 7: Stakeholder Engagement during a Crisis
⢠Unit 8: Case Studies: Successful Social Media Crisis Management
⢠Unit 9: Legal and Ethical Considerations in Social Media Crisis Management
⢠Unit 10: Post-Crisis Evaluation and Continuous Improvement
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