Advanced Certificate in Building Emotionally Intelligent Teams
-- ViewingNowThe Advanced Certificate in Building Emotionally Intelligent Teams is a comprehensive course designed to empower professionals with the skills necessary to foster positive team dynamics and drive success in the modern workplace. In today's interconnected world, emotional intelligence (EQ) has become a critical component of effective leadership and team management.
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⢠Understanding Emotional Intelligence (EI) – definitions, history, and relevance
⢠Assessing Emotional Intelligence – self-assessments, 360-degree feedback, and validated tools
⢠Developing Emotional Intelligence – building self-awareness, self-management, social awareness, and relationship management
⢠Building Emotionally Intelligent Teams – recognizing team emotional intelligence, fostering positive team dynamics, and addressing team challenges
⢠Emotionally Intelligent Communication – active listening, empathic responding, and assertive expression
⢠Managing Conflict in Teams – understanding conflict styles, resolving team conflicts, and promoting healthy conflict resolution
⢠Creating a Culture of Emotional Intelligence – embedding EI in organizational values, policies, and practices
⢠Measuring Team Emotional Intelligence – tracking progress, evaluating effectiveness, and adjusting strategies
⢠Leading Emotionally Intelligent Teams – role-modeling EI, leading by example, and empowering team members
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