Masterclass Certificate in Mobile CRM for CX Professionals

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The Masterclass Certificate in Mobile CRM for CX Professionals is a comprehensive course designed to empower customer experience (CX) specialists with the essential skills to excel in Mobile CRM. This program highlights the importance of mobile technology in modern CRM strategies and its impact on customer engagement.

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AboutThisCourse

In an era where mobile devices are central to consumer interactions, this certification course is increasingly relevant. It equips learners with the knowledge to leverage mobile CRM for improved customer satisfaction, loyalty, and business growth. The course content includes mobile CRM trends, data-driven personalization, omnichannel customer journey mapping, and security considerations. By completing this program, professionals enhance their career prospects, gaining a competitive edge in the thriving CX industry.

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CourseDetails

• Mobile CRM Fundamentals  
• Understanding Customer Experience (CX)  
• Importance of Mobile in CRM  
• Mobile CRM Strategy & Implementation  
• Mobile CRM Features & Functionality  
• Mobile CRM Data Security & Privacy  
• Mobile CRM Integration with other Systems  
• Mobile CRM Analytics & Reporting  
• Best Practices in Mobile CRM for CX Professionals  
• Future Trends in Mobile CRM  

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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MASTERCLASS CERTIFICATE IN MOBILE CRM FOR CX PROFESSIONALS
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London School of International Business (LSIB)
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05 May 2025
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