Professional Certificate in Building Long-Term Customer Value
-- ViewingNowThe Professional Certificate in Building Long-Term Customer Value is a course designed to help learners develop essential skills for career advancement in customer success management. This program focuses on the importance of creating and maintaining long-term relationships with customers to drive business growth and profitability.
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โข Understanding Customer Lifetime Value (CLTV)
โข Customer Segmentation and Targeting
โข Customer Relationship Management (CRM) Strategies
โข Building Customer Loyalty and Retention
โข Personalization and Customer Experience (CX)
โข Data-Driven Decision Making for Customer Value
โข Customer Feedback and Continuous Improvement
โข Measuring and Tracking Customer Value
โข Ethical Considerations in Customer Value Creation
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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