Executive Development Programme in AI-Driven Customer Interactions
-- ViewingNowThe Executive Development Programme in AI-Driven Customer Interactions certificate course is a professional development opportunity that emphasizes the importance of artificial intelligence (AI) in modern customer interactions. This programme is designed to meet the growing industry demand for professionals who can effectively leverage AI technologies to drive customer engagement and improve business outcomes.
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Unit 1: Introduction to AI in Customer Interactions
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Unit 2: AI-Powered Chatbots and Virtual Assistants
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Unit 3: Machine Learning Algorithms in Customer Analytics
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Unit 4: Natural Language Processing for Customer Support
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Unit 5: Computer Vision in Customer Experience
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Unit 6: Ethical Considerations in AI-Driven Customer Interactions
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Unit 7: AI Strategy and Implementation in Customer Engagement
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Unit 8: AI Tools and Technologies for Customer Interactions
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Unit 9: Measuring Success in AI-Driven Customer Interactions
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Unit 10: Future Trends and Innovations in AI-Driven Customer Interactions
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EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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